Royal Oaks Building Group, LLC.

Well, we had so much trouble bickering with the Builder over pricing (they had the gall to try to raise the price considerably after they knew we were interested) that we decided not to purchase a home from the Royal Oaks Building Group.  Although they eventually agreed to come down closer to the original price, there were some other issues as well.

We also noticed that at least one complaint had been filed against the builder with the Better Business Bureau (info).  I suppose one complaint isn't bad, and it was resolved, but I personally would not want to have to go to the BBB to file such a complaint.

Their MLS listings were also inaccurate, which concerned me, although this may have been the fault of their listing agent.  For example, the listing for the house we were interested in said it was 2300 square feet with 3 bedrooms down.  However, the actual layout of the house was 2 bedrooms down, 1 bedroom up, a dining room down (which was not listed), and a bonus room upstairs.  The "floor plan" was also inaccurate, as they were planning to finish a different area of the upstairs as the bonus room instead of the one listed in the floor plan.

Given our concern about the accuracy of the MLS listing, we asked for a square footage contingency, guaranteeing that the square footage would be at least 2300 feet, as advertised.  The builder would not agree to this contingency.

There was just a lot of poor communication and understanding of what was actually being done.  The builder's web site, www.royaloaksbg.com, did not list a contact phone number either, which concerned me.  So we decided not to paurchase a home from them.